Frequently asked questions
Everything you need to know about working with me
When it comes to creating a new website, I know you’ll have plenty of questions. Whether you’re wondering about pricing, timelines, or how I manage the technical side of web design, this page covers all the key details. Here, you’ll find answers to some of the most common questions my clients ask when looking for professional web design services in the UK. If you don’t find what you're looking for, don’t hesitate to get in touch – I’m always here to help!
Curious about my web design background? learn more about me.
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When you book my freelance web design services, I’ll create your new Squarespace website and share a private, password-protected link so only you and I can view it while it's in progress. Once you’re completely happy, I’ll make the site live and transfer ownership to your own Squarespace account. Don’t worry if you haven’t got one yet – it’s free and easy to set up.
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Yes, definitely! Once your website is live and in your Squarespace account, you can add me as a contributor (admin), and I’ll be able to help with updates or changes using my own dashboard. No need to share login details – it's a secure, professional setup that makes ongoing website support really simple.
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Website pricing depends on a few things – mainly how many pages you need, which features you'd like (such as contact forms or booking tools), and the level of design detail involved. I offer affordable web design for small businesses and individuals across the UK, always tailored to your specific goals.
Once I know more about your business, I’ll send you a custom web design quote with a full breakdown of costs. Everything is handled clearly and simply over email – no pressure, just honest pricing based on what you need.
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Once you’ve accepted your web design quote, I’ll send over a short and simple digital contract just to make sure we’re on the same page. It outlines the services, timeline and agreed website design costs – nothing overwhelming or full of jargon. Once it’s signed and returned, I can get started on your bespoke website design!
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Not at all! Whether you’re a total beginner or just not that into tech, I’ll explain everything in simple terms. I take care of all the technical bits for you – from setting up your Squarespace website design to making sure everything runs smoothly. You won’t need to worry about designs, plugins, or platforms. I provide friendly, ongoing technical support, so you’ll always know what’s happening, and you’ll never be left on your own if you need website help later on.
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Yes – once your website is transferred to you, it’s all yours. I’ll show you how to make basic edits if you want to manage things yourself, or I can step in whenever needed for website maintenance or updates. Lots of my clients choose to keep me on for long-term support so they don’t have to worry.
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Most Squarespace websites for small businesses take around 2–4 weeks from start to finish, depending on how many pages you need and how quickly you can send over your content. I’ll always give you a clear time estimate before starting, so you’ll know exactly what to expect.
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Yes – I offer ongoing website support even after your site goes live. Whether you need the odd tweak, new pages added, or design changes, I’m just an email away. I work with lots of small business owners who like to check in every now and then for updates or advice.